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October 04, 2021 3 min read
Managed services add a lot of value to your IT stack. Despite being a small add-on to larger services, management on a service can empower your IT team with more time. Put simply, “managed” means that maintenance is the provider’s responsibility: as such, the provider can offer consultative solutions, products, and professional services to remove many administrative headaches. Managed services cover a range of connectivity tools, including routers, security, continuity, voice, and more.
Technology has the power to transform organizations by making them more productive and profitable. As the use of cloud computing increases and organizations transition to working from home, reliable internet access is more critical than ever. However, connectivity is just part of the business technology puzzle, and all the moving pieces – internet, cloud, security, etc – can be a burden if not properly managed. Read on to discover specific ways managed services help businesses get the most out of their technology.
It all starts with connectivity, but businesses need much more than flipping a switch. Organizations need network connectivity that is fast and reliable in order to support their operations. Managed connectivity takes a holistic approach by ensuring your business has the right internet type and speed for what you need to do.
With managed connectivity, your unique business operations and goals are evaluated to determine appropriate speed, type of connection, and bandwidth requirements. Factors considered include:
Businesses can allocate resources and attain end-to-end services for their networks more efficiently through managed router services. Managing your router in-house can be time-consuming, but a managed service provides the following benefits:
Managed router services provide the benefits of quality of service (QoS) or class of service (CoS) to prioritize important data. The result is better user experience, lower costs, expert service, covered configuration and maintenance. Overall, you get peace of mind from knowing that you have the latest routing equipment – and support at a predictable budget.
Cybersecurity has become increasingly complicated. The widespread use of faster networks and cloud services increases vulnerabilities while also offering more tools for protection. With managed security services, enterprises each have access to expert cybersecurity protection and resources.
Modern security practices enabled through managed security include:
Managed security enables you to have instant access to broad security experience and expertise along with the latest threat detection and response tools.
While managed security helps businesses strengthen their defences and fine-tune data protection, managed business continuity minimizes disruption if your internet goes out entirely.
More and more, revenue generation activities rely on the internet. Most businesses have a failover connection ready to go, but there’s one key benefit of a managed option: you can access carrier-agnostic solutions. If there’s a core outage at your ISP – and there will be – having diverse, managed connections will ensure you can get online anyways.
Managed continuity is also critical to disaster recovery planning. If an earthquake cuts your main internet cables, you’ll still be able to get online.
Communications technology is only getting better and more innovative, but the key priorities for businesses remain the same. Reliable, easy-to-use voice technology will always be in style – and if it can empower collaboration and better customer experiences, all the better! Through managed voice, businesses can easily plug into a comprehensive, end-to-end voice system.
With managed voice services, a team of experts does all the heavy lifting for you. Your business gets reliable and scalable voice solutions at lower costs compared to “plain old telephone systems.”
Managed voice products and services include:
With more teams working from home than ever before, servicing your office building is no longer enough. Managed colocation ensures that your team gets all the value of secure, reliable network services from the comfort of their homes. By hosting your hardware in iTel’s secure data centre, you’ll be able to deliver dedicated, business-grade connections to residential addresses.
Through these mission-critical functions, managed services add value through improved efficiency, productivity, and cost savings for IT teams. For more information about how managed services can optimize your organization’s connectivity, contact us at iTel. We can help you find the best solution to reduce the burden of managing technology.
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